Last Updated: January 17, 2026
1. Introduction
Cleaneruti ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our mobile application (collectively, the "Service").
We encourage you to read this Privacy Policy thoroughly to understand how we handle your information. By using our Service, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
2.1 Personal Information
When you use the Cleaneruti app, we collect personal information that is essential for the functionality of our service, including:
- Name and contact information (email address)
- Postcode and geolocation data (when enabled by you to find local providers)
- Profile information from Google Sign-In (name, email, profile picture)
- User preferences and settings
- Messages exchanged with other users through our platform
- Account login credentials
2.2 Usage Information
We collect information about how you interact with our Service, including:
- Access times and dates
- Pages and features viewed
- Device information (type, operating system, browser)
- IP address and general location data
- Referring websites
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our Service
- To facilitate connections between users and cleaning service providers using location data
- To manage user accounts and authentication
- To send service-related communications
- To respond to inquiries and provide customer support
- To personalize your experience and deliver relevant content
- To analyze usage patterns and optimize our platform
- To detect, prevent, and address technical issues or fraudulent activities
4. Third-Party Services
We use trusted third-party services to operate and improve our application. These services may collect or process your data in accordance with their own privacy policies.
4.1 Google Analytics
We use Google Analytics to help us understand how users engage with our website and app. Google Analytics uses cookies and similar technologies to collect and analyze information about your use of the Service. This information is used to compile reports and help us improve the Service.
The information collected by Google Analytics may include:
- Pages visited and time spent on each page
- Referring sites or channels
- General geographic location (city/country level)
- Device and browser information
Google's ability to use and share information collected by Google Analytics is restricted by the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits by disabling cookies in your browser settings.
4.2 Postcodes.io
We use Postcodes.io to provide location services and postcode lookups. When you enter your postcode or use geolocation features, this data is processed to identify your location and connect you with nearby cleaners or jobs.
4.3 Google Sign-In
We enable you to create an account and sign in using your Google account ("Google Sign-In"). By using this feature, you authorize us to access certain profile information associated with your Google account, such as your name, email address, and profile picture, in accordance with Google's privacy settings.
5. Cookies
Our Service uses cookies to enhance your experience, analyze usage, and deliver relevant content. Cookies are small text files stored on your device that help us remember your preferences, understand how you use our site, and improve our services.
We use the following types of cookies:
- Essential cookies: Required for the Service to function properly (e.g., authentication)
- Preference cookies: Remember your settings and preferences
- Analytics cookies: Help us understand how users interact with our Service (Google Analytics)
You can control cookie preferences through your browser settings. Please note that disabling certain cookies may impact the functionality of our Service.
6. Data Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: We may share information with third-party vendors who perform services on our behalf (e.g., hosting, data analysis, payment processing).
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose information if required by law, regulation, legal process, or governmental request.
- Protection of Rights: We may share information to protect the rights, property, or safety of Cleaneruti, our users, or others.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. GDPR and Your Data Protection Rights
If you are a resident of the European Economic Area (EEA) or the UK, you have certain data protection rights under the General Data Protection Regulation (GDPR).
Lawful Basis for Processing: We collect and process your personal data on the following legal bases:
- Contractual Necessity: To provide the Service to you (e.g., creating your account, connecting you with cleaners).
- Legitimate Interests: To improve our Service, prevent fraud, and ensure security.
- Consent: For using non-essential cookies or marketing communications. You may withdraw your consent at any time.
Your Rights: You have the following rights regarding your personal information:
- Right to Access: You can request copies of your personal data.
- Right to Rectification: You can request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Erasure: You can request that we erase your personal data, under certain conditions.
- Right to Restrict Processing: You can request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability: You can request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise these rights, please contact us at cleaneruti@iteruti.com.
9. Children's Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at cleaneruti@iteruti.com.